Let's Connect is operated by Clearfolio Limited. Clearfolio Limited is the data controller for the personal data described in this Privacy Policy. This means that we decide how and why your personal data is used.
This Privacy Policy explains how we collect, use, store and share personal data in connection with Let's Connect.
Let's Connect is a community connection service. It is designed to help members of a community or group see where other participating members are located and, where appropriate, connect with each other.
The service may include a member sign-up form, a map, a member directory, support messages and related administration. At present, the standard Let's Connect sign-up system does not collect members' email addresses or phone numbers.
We take your privacy seriously. In particular:
At present, Let's Connect does not collect members' email addresses or phone numbers through the standard sign-up system. If we change the system in future to collect email addresses, phone numbers or other contact details, we will make this clear at the point of collection and will use those details only in the ways described in this Privacy Policy, or in any updated privacy notice provided at that time.
We may collect the following information when you join or use Let's Connect.
For clarity, Let's Connect does not currently collect your email address or phone number through its standard sign-up form. However, if you contact us by email, WhatsApp or another method, we may use the contact details you provide to respond to you and deal with your request.
We may collect personal data:
We use your personal data to:
We only use personal data where we have a lawful basis under UK data protection law. The lawful bases we may rely on are:
We may rely on your consent where you choose to join Let's Connect and agree for your name, approximate location or other agreed details to be shown to other approved members. You can withdraw your consent at any time by contacting us.
Where Let's Connect is provided to you as a service, we may need to process your data to provide that service.
We may rely on legitimate interests to operate, maintain, secure and improve Let's Connect, respond to enquiries, keep administrative records and support the relevant community. Where we rely on legitimate interests, we will consider your rights and freedoms before using your data.
We may process personal data where needed to comply with the law, including data protection, accounting, regulatory or legal obligations.
Depending on how Let's Connect is configured, some of your information may be visible to:
We will aim to make clear at the point of sign-up what information will be visible to others. Unless clearly explained and agreed, we will not make your full private address visible to other members.
Because Let's Connect does not currently collect email addresses or phone numbers through its standard sign-up system, these details are not currently shown to other members through Let's Connect. If this changes in future, we will make clear whether any contact details will be visible to others. We will not make email addresses or phone numbers visible to other members unless this has been clearly explained and, where required, agreed by you.
Let's Connect may use location information to show where participating members are based. Location information may be shown as:
We may send service messages about Let's Connect where we have a suitable contact method, for example where you have contacted us or where we introduce permitted contact details in future. These messages may include:
Where marketing consent is required, we will ask for it. You can ask us to stop sending marketing communications at any time.
Let's Connect does not currently collect phone numbers through its standard sign-up system. If you choose to communicate with us via WhatsApp, join a WhatsApp group, or use another third-party communication tool, information such as your name, profile image, phone number and messages may be visible to other users of that service, depending on the settings of that platform.
Third-party communication platforms have their own privacy policies and terms. You should review these if you use those services.
We may share personal data with trusted third parties who help us operate Let's Connect. These may include:
We only share personal data where necessary and appropriate. Where service providers process personal data for us, we will seek to ensure appropriate contractual and data protection arrangements are in place. We do not sell your personal data.
Some of the providers we use may process personal data outside the United Kingdom.
Where personal data is transferred outside the UK, we will take steps designed to ensure that it receives appropriate protection. This may include using UK-approved international transfer safeguards, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms.
We will keep your personal data only for as long as needed for the purposes described in this Privacy Policy.
Kept while you remain part of Let's Connect.
Kept while you remain part of Let's Connect, unless you ask us to amend or remove it sooner.
Not currently collected through the standard sign-up system. If contact details are collected in future, or if you voluntarily provide them when contacting us, they will be kept only for as long as needed for the relevant purpose unless a longer period is legally required.
Kept while you remain part of Let's Connect and for a reasonable period afterwards so that we can demonstrate how your preferences were managed.
Normally kept for up to 24 months, unless needed for longer to deal with a dispute, complaint or legal issue.
Kept for a limited period needed for security, troubleshooting and audit purposes.
We may retain limited records where necessary for legal, regulatory, security or dispute-resolution purposes.
We take appropriate steps to protect personal data against unauthorised access, loss, misuse or disclosure. These may include:
No system can be guaranteed to be completely secure, but we aim to use proportionate safeguards appropriate to the nature of the information we hold.
If a personal data breach occurs, we will assess it and, where legally required, notify affected individuals and/or the Information Commissioner's Office.
Under UK data protection law, you have rights in relation to your personal data. These include:
These rights do not apply in every situation. There may be legal reasons why we cannot fully comply with a request. If that happens, we will explain why.
If you have a concern about how we use your personal data, please contact us first so that we can try to resolve it.
You also have the right to complain to the UK Information Commissioner's Office.
We may update this Privacy Policy from time to time.
If we make significant changes, including if we introduce the collection of email addresses, phone numbers or other contact details through the standard Let's Connect system, we will take reasonable steps to bring the changes to your attention, for example by posting an updated version on the website, within the service, or by contacting you where we have a lawful means to do so.
For privacy questions, data protection requests or removal requests, please contact:
Clearfolio Limited
20 Wenlock Road, London, England, N1 7GU
Company number: 16705602